About Madre
We are a travel industry consulting and representation firm that celebrates the art of travel. We specialize in helping DMCs, hotels, excursion companies and global tourism offices position and develop business in the Latin American market, with a focus on Mexico, Colombia, Brazil, Peru, Chile, Argentina, Uruguay and Paraguay.
The strong industry alliances and communication channels we have built over the last 20 years afford us a distinct advantage in the marketplace. Our services include marketing, promotion, public relations, social media and business strategy.
About us
FERNANDA
DOMINGUEZ MUTEVELIS
Fernanda is an expert on travel agency management and distribution in Argentina and Mexico. She has a degree in Tourism and post graduate studies in Human Resources, and spent over two decades working in sales, customer services and training. For the past 6 years, Fernanda was focused on building her own company, a travel agency consultancy which offered sales force training, product development, quality assurance and distribution systems automatization.
TANIA
POPOVIC
Tania is a well-known and highly respected member of Latin America’s travel community, having spent the past twelve years successfully leading sales and marketing efforts and building relationships with luxury travel agencies, affluent consumers, high profile media and top travel suppliers alike. For more than seven years, Tania established and built the trade representation and public relations efforts for JG Black Book in Latin America, supporting the growth of luxury hotels, global tour operators and emerging destinations. Tania ensures a high profile for her clients in all the right places, from appearing in Harper’s Bazaar Argentina to attending the top global tradeshows including Travel Week Sao Paulo, ILTM Cannes, ILTM Americas, Emotions and more.
THAYANA
NUNES
Comunication & PR
Melissa
Bonello
Sales Trade Brazil
Juan Manuel
Encabo
Comunication & Marketing
DELIVERING ROI
We see our clients as strategic partners. And we are committed to serving as an extension of their team and commercial office.
We focus on building relationships, awareness and knowledge for our clients through personal visits and training for travel advisors, product specialists and agency leadership. From educational presentations to assisting with reservations, we ensure travel professionals have the information and access they need to make a booking.
GROUNDED IN STRATEGY
At the start of every engagement, we create an action plan tailored exclusively to that partner. Upon review and agreement, we then select the best tactics to achieve the strategy, which can include sales calls, owned events, trade shows, road shows, FAM trips, webinars and training presentations at agencies and tour operators of interest.
TAILOR MADE ACTIVITIES
MADRE also carries out custom and tailored market activities to help clients penetrate the Latin America market. These actions include themed product roadshows, special events at travel agencies and tour operators, and media events.
In addition to promotional activities, our team can also assist with internal initiatives including hbuilding strategic business plans, conducting quality control audits, and advising on internal management and operations procedures.
IMAGE STRATEGY
A contemporary Argentine philosopher often says: “People will treat you as they see you. If they see something bad, they will mistreat you. But if they see something positive, they will hire you.” Ensuring our clients have a fresh, modern and inspired image is critical to for achieving the demanding objectives we set. Instagram is our new calling card and it has to be yours too. At MADRE, we’re well versed in the latest trends in social media and we work with our clients on their presence and engagement initiatives to ensure they maximize this critical digital market.
Hire the attitude and train the skill
We believe and value training as a fundamental part of improvement processes. That is why we propose effective solutions that improve the competitiveness of tourism companies.
We collaborate with organizations in the hiring, training and management of their human resources. We train and provide tools that ensure the fulfillment of your objectives.
We co-create training strategies and induction programs together with our clients, taking into account the size and culture of the organization.
they choose us
Costa Rica, Panama, Colombia, Belice, Guatemala and Nicaragua
“Stress-free vacations for your clients, less work for you, no extra fees”
Namu Travel Group is a receptive travel company in Central America: Costa Rica, Panama, Colombia, Belize, Guatemala and Nicaragua.
Namu is “jaguar” in Bribri, one of the most sacred animals in Costa Rica (and Latin America). The Bribri are today one of the largest indigenous tribes in the country and reside in the mountains of Talamanca, near Puerto Viejo and Cahuita.
Namu’s globetrotting staff comes from all corners of the world and has explored every corner of Central America. Traveling is their passion and their work, so they evaluate each hotel and tour with this double approach.
Buenos Aires, Argentina
With three levels of gardens, a solar-heated pool, an outdoor kitchen and grill, and a beautiful terrace surrounded by plants of every kind, Jardín Escondido is your own hidden paradise. For those who have dreamed of a South American destination where a vibrant cultural scene is balanced by a peaceful escape, the excellent staff at Jardín Escondido make that dream come true. Jardín Escondido is just steps away from fashion and design boutiques, restaurants, bars, craft fairs, and abundant street culture. The neighborhood has a fresh, artistic atmosphere, making it especially popular with young, sophisticated Argentines and foreign visitors alike.
Jardín escondido
British Virgin Islands
The newest jewel in the Caribbean and one of the most exclusive private islands in the world. The Branson Beach State offers a one-of-a-kind experience in the most secluded unspoiled setting in the British Virgin Islands.
The Oasis Estate
This luxury contemporary retreat with unparalleled panoramic views of the Caribbean Sea sleeps up to 18 guests and is Moskito Island’s ultimate entertaining abode. The essence of calm with views at every turn.
The Point Estate
Perfectly nestled cliffside, this idyllic hideaway sleeps up to 14 guests and eight children, boasting exclusive access to the island’s most iconic beach and home to one of the best sunset dining locations on the island.
The Branson Estate
Perched on a dramatic outcrop commanding elevated sea views, this paradise escape sleeps up to 22 guests and includes its own private beach. The epitome of barefoot luxury living.
Guatemala
Localizado na selva tropical, muito acima das margens do Lago Petén Itzá, encontra-se La Lancha, uma pitoresca pousada de 10 quartos decorada com móveis, tecidos e esculturas da Guatemala selecionados pessoalmente pela família Coppola. Perto dali está Tikal, o epicentro da espiritualidade maia. Enterradas na densa selva tropical, as ruínas incluem mais de 3.000 estruturas onde o musgo se adere aos degraus de antigos templos e praças.
Com seu belo entorno à beira do lago, seu ambiente relaxante e sua proximidade com o mundo perdido dos maias, La Lancha é um destino ideal para desfrutar de um ritmo tranquilo e explorar as muitas aventuras da região de Petén.
Mexico
Agência de viagens incoming especializada em diversos roteiros no México, com foco em experiências, aventura, estilo de vida, culinária, arte, arqueologia, culturas vivas e muito mais.
Eles são uma equipe apaixonada de profissionais com um profundo amor pelo México, o que lhes dá uma excelente perspectiva para criar experiências de viagem personalizadas de classe mundial.
Belice
Francis and Eleanor Coppola acquired this beachside hideaway in 2001 and created an idyllic refuge for those seeking a relaxing or adventure-filled getaway to Belize. This 25-room seafront escape delights guests with individual thatched cottages, decorated with handcrafted Balinese furnishings, naturally cooled by the ever-present sea breezes. Just steps beyond your private deck, the white-sand beach dissolves into the clear Caribbean Sea. In addition to offering an ideal location to experience the sea, Turtle Inn is located a short bicycle ride or walk from the charming sea-front fishing village of Placencia, where local artisan shops and dining spots can be enjoyed.
Belice
In the early 1980s, Francis Ford Coppola visited Belize, immediately fell in love with the place, and bought the abandoned Blancaneaux Lodge. For over a decade, the hideaway was used as a family retreat before Francis opened his tropical paradise to the public in 1993.
Blancaneaux Lodge is a luxury 20-room retreat where waterfalls cascade into turquoise pools above the jungle canopy. Its remote mountain setting allows guests to explore the ancient Mayan civilization and return to their own thatched-roof dwelling, richly decorated in Guatemalan style and nestled in the foliage of the Mountain Pine Ridge Reserve.Argentina
Pristine is a luxury concept in Argentina that invites travelers to discover extraordinary landscapes through an intimate, exclusive experience in direct contact with nature.
Its concept is built around luxury camps with just six suites per location, designed to combine privacy, comfort, and an authentic connection with the surroundings.
The experience unfolds across three iconic destinations — Salinas Grandes, Iguazú, and El Calafate — each with its own distinct identity, ranging from the salt desert and tropical jungle to the vast Patagonian landscape alongside the glaciers. Rounding out the experience is a culinary offering inspired by the essence of each destination, crafted with fresh, locally sourced ingredients to create a sophisticated, authentic, and memorable stay.
Bocas del Toro, Panama
La Coralina Island House offers a contemporary way to experience Bocas del Toro, in a setting where tropical rainforest meets the Caribbean Sea.
Set along the ocean, the property brings together rooms and villas immersed in the landscape, two beach clubs, a thoughtful culinary offering inspired by local ingredients, and a wellness concept that lies at the heart of the experience.
Yoga, treatments, rituals and retreats are complemented by sailing, surfing and exploring the archipelago, creating a stay deeply connected to the island’s natural rhythm and the remarkable biodiversity of this part of Panama.
St. Barth
Le Toiny is one of St. Barth’s most intimate and distinctive hotels, set high above Anse de Toiny overlooking the Caribbean Sea and surrounded by tropical gardens.
The property features just 22 one- and two-bedroom suites, each with a heated private pool, spacious terrace and ocean views, creating a sense of privacy and calm throughout the stay.
The experience extends to its seaside Beach Club and a culinary offering that ranges from relaxed lunches by the water to dinner at La Table, its signature restaurant. A refined retreat defined by thoughtful design, personal service and one of the island’s most secluded settings.
Madrid, Spain
Metrópolis is a new hospitality concept in the heart of Madrid that combines heritage, architecture, culture, and wellness within one of the city’s most iconic buildings.
Located in the historic Edificio Metrópolis, the project brings together a boutique hotel, a private club, and a dining and cultural offering designed for those seeking a different way to experience Madrid.
Its concept centers on access, belonging, and an experience deeply connected to the city’s identity.
The rooms and suites engage with the building’s history through art, design, and attention to detail. Complementing this are seven dining concepts, wellness-focused spaces, cultural experiences, and an exclusive program that make every stay a distinct way to discover the Spanish capital.
Paris, France
The Narcisse Blanc Hôtel & Spa is a boutique hotel in the heart of a neighborhood steeped in history, where the legend of Paris as the “City of Light” was written.
Between history and modernity, romance and comfort, the hotel-spa offers a distinctive change of scenery, an immersion into culture, art, and typically Parisian well-being.
London, UK
Welcome to the Grand Hotel Bellevue, right in the heart of buzzing Paddington.
This elegant Victorian residence, situated in peaceful Norfolk Square, exudes all the warmth and comfort of an English home.
Every visitor here is welcomed like an old friend of the family, with generous, thoughtful, and attentive hospitality.As soon as you enter the hotel, the charm of the fireplace and cosy couches set the tone for a timeless stay. Architect Fabrizio Casiraghi has designed every space as if it were a cocoon, in which the ageless lines set up a dialogue with more modern touches, while showcasing luxury materials and superior expertise.
In the vicinity of London’s main attractions, yet away from the hustle and bustle of the city, the Grand Hotel Bellevue is the ideal destination for discerning travellers who appreciate comfort and style.In the vicinity of London’s main attractions, yet away from the hustle and bustle of the city, the Grand Hotel Bellevue is the ideal destination for discerning travellers who appreciate comfort and style.
Verbier, Suiza
The Lodge is Sir Richard Branson’s stunning nine-bedroom chalet in Verbier, Switzerland, one of the Alps’ most exclusive resorts and one of Europe’s best ski destinations. The Lodge can accommodate up to 18 adults in 9 bedrooms and up to 6 children and young adults in a specially designed bunk room.
Winter season rates are quoted for the exclusive 7-night rental of The Lodge for 18 guests. You can also book individual rooms at The Lodge during the winter season during our special hotel weeks.
In addition to being the ideal choice for a luxury ski holiday, Verbier is also the perfect Alpine Summer escape. During the summer season, rooms at The Lodge can be booked individually, or exclusively for a maximum of 18 guests.
Mallorca, Spain
Welcome to Son Bunyola on the picturesque island of Mallorca. This vast estate on the island’s northwest coast includes three luxury villas, Sa Terra Rotja, Sa Punta de S’Aguila and Son Balagueret set amidst 810 acres of stunning landscape
Sa Punta de S’Aguila with its five bedroom is located along a track above the coastline. This Villa has a private heated swimming pool (15 x 6 metres), kitchen, living room and dining area.
Dispone de piscina privada climatizada (15 x 6 metros), cocina, salón y comedor. Sa Punta de S’Aguila comfortably sleeps 10 adults in 5 en-suite bedrooms.
Sa Terra Rotja is a four-bedroom villa, situated near the edge of the Estate and a 20 minute walk from a pebble beach. Sa Terra Rotja also has a private heated swimming pool (15 x 5.5 metres) in this villa comfortably sleeps 8 adults in 4 en-suite.
Son Balagueret is a traditional and secluded four-bedroom Mallorcan villa with plenty of space for guests to relax and take in the beautiful views of the Mediterranean Sea.
Unbox Spain was born from the desire to showcase the beauty of this country and the uniqueness of its culture to travelers from around the world. From must-see sites to hidden gems, their philosophy is to reveal Spain’s authentic essence through personalized, one-of-a-kind experiences.
Each trip is tailored to its travelers and their individual needs and interests. Drawing on their local expertise and extensive network, they reveal the authentic side of Spain and give every traveler the gift of discovering it at their own pace, on their own terms.
Turkey
DMC with operations in Turkey. Established in 1998, under the leadership of its founder and Chairman, Mr. Omer TOSUN, Matiana Travel is a Leading Destination Management Company that focuses on only ultimate in exclusive, inspirational and luxury tailor-made programs with unique experiences. Traveler Made members.
Capadoccia, Turkey
Unique… ‘There is no other word that best describes the Museum Hotel. Located in a geographical region very especially in Cappadocia, Museum Hotel has been designed and created from a distinctive combination of land and features buildings and ruins, some intact and others beautifully restored to its original glory.
Virtuoso, Traveler Made and the only Relais & Chateaux in the country.Slovenia, Croatia and Montenegro.
Movis Private Tours is a Slovenia-based tour operator specializing in private, fully tailored journeys for individuals and groups. It designs flexible, made-to-measure itineraries with a private driver/guide, delivering attentive end-to-end service from the first enquiry to the final day of travel. Operating across Central and Southeastern Europe, its key destinations include Slovenia, Croatia and Montenegro.
Italy
Authenticus Italy is a boutique DMC specializing in designing tailor-made trips that reveal the true essence of Italy.
With deep destination expertise, an extensive network of local contacts, and a highly personalized approach, they create unique itineraries that combine exceptional hotels, private experiences, gastronomy, art, and culture, along with exclusive access to places and people rarely found on traditional circuits.
Authenticus Italy is part of Travel Collection, an international group of luxury Destination Management Companies present in some of the world’s most fascinating destinations. This affiliation allows them to combine the closeness and expertise of a boutique company with the backing, standards of excellence, and global vision of an organization specialized in creating extraordinary travel experiences.
Morocco
Experience Morocco isn’t just a name.
The team earn its name each time they create a quintessential ‘Moroccan Moment’ that is unique to each traveler. Their commitment is to deliver a fully-customized journey that caters to needs of every individual attending, no matter the size of the group.
From couples and small groups of friends to family reunions and large corporate retreats, Experience Morocco has successfully hosted groups of all stripes and will make sure that your client’s trip to Morocco goes off without a hitch.
Experience Morocco also has a regular outing on the first Saturday of each month in Spanish. Ask us for more information.
Franschhoek, South Africa
Mont Rochelle is a stunning 26-bedroom hotel and vineyard just under an hour’s drive from Cape Town in the town of Franschhoek in South Africa. Franschhoek is a traditional vineyard town in the Western Cape Province famously known as the French Corner of the Cape and is considered to be the food and wine capital of South Africa.
Mont Rochelle is open year-round for visitors, and our 26 rooms and suites can be booked for any length of stay. You could even hire Mont Rochelle exclusively if you’re planning a party, a wedding or just a special occasion.
Just a short walk from the main hotel building and a stone’s throw from our winery, the Manor House is the newest addition to Mont Rochelle. This beautiful four-bedroom villa can be booked for exclusive use and is ideal for families or small groups looking to escape to the winelands.Mont Rochelle is open year-round for visitors, and our 26 rooms and suites can be booked for any length of stay. You could even hire Mont Rochelle exclusively if you’re planning a party, a wedding or just a special occasion.
Just a short walk from the main hotel building and a stone’s throw from our winery, the Manor House is the newest addition to Mont Rochelle. This beautiful four-bedroom villa can be booked for exclusive use and is ideal for families or small groups looking to escape to the winelands.
Sabi Sand, South Africa
Ulusaba means “place of little fear”. That’s because the koppie where Rock Lodge sits provided the ancient Shangaan warriors with the perfect lookout point. Spend time at Rock Lodge and you’ll be flying with the eagles, or take a walk on the wild side back down to earth at Safari Lodge. In 2018, Ulusaba won Best Luxury Safari Resort in Travel + Leisure (India) and in 2017, was voted 3rd in Conde Nast Traveler’s (US) Top Resorts in Africa.
Rock Lodge
Rock Lodge has the best view in the Sabi Sand – and we promise we’re not biased! Perched high on the summit of a koppie, with panoramic views over miles of bush, grab a pair of binoculars to see what you can spot. Within Rock Lodge is Cliff Lodge a two-bedroom suite, perfect for some added privacy. Both Rock and Cliff Lodge are ideal for families with children of all ages who are welcome to join our Cub’s Club.
Safari Lodge
Safari Lodge is built along the banks of the dry Mabrak riverbed and some of the rooms are built ‘tree house’ style and you really get the feeling of being in the heart of life in the bush. Your room will provide fascinating views of the animals as they stroll past on their way to the nearby watering hole.
Olare Motorogi Conservancy, Kenya
Mahali Mzuri is Sir Richard Branson´s Kenyan Safari Camp located in the world-famous Maasai Mara ecosystem and right in the path of the annual great migration. Mahali Mzuri sits within the Olare Motorogi Conservancy which covers an area of 13,500 hectares. There are endless opportunities for game viewing, so all you need to do is sit back and let the wildlife come to you.
Each of the 12 luxurious tents are designed to be your home away from home throughout your stay, with an en suite bathroom, inviting private deck and views you won’t want to miss. You’ve heard of glamping but this isn’t camping as you know it! The 12 tented suites are super stylish and unlike any tents you’ve ever experienced.
We are delighted to announce that Mahali Mzuri has been voted the #1 Hotel in the World in the Travel + Leisure Awards 2021! We are also very happy to share that Mahali Mzuri won #1 Safari Lodge in the 2021 Awards!!
Tsavo, Kenya
Set in pristine wilderness at the foot of the scenic Chyulu Hills in Kenya’s largest and oldest national park Tsavo, Finch Hattons Luxury Safari Camp is the latest addition to Virgin Limited Edition family. With 17 luxurious tented suites, a stay here promises an authentic journey into the heart of southeast Kenya.
Atlas Mountains, Morocco
Situated in the spectacular Atlas Mountains in Morocco, the award-winning Kasbah Tamadot was bought by Sir Richard Branson during one of his famous ballooning expeditions. Each of the 28 rooms and suites has been individually decorated to reflect the beautiful architecture of the building and features antiques from all over the world.
The property is located in Asni, a little village and marketplace in the foothills of the Atlas Mountains, an area inhabited by the friendly Berbers.
Kasbah Tamadot has 28 bedrooms and suites including ten luxury Berber Tents, some of which have private plunge pools. All are individually decorated using traditional Moroccan furnishings and antiques, as well as items from the vast collection of Luciano Tempo, Kasbah Tamadot’s former owner. As a renowned antiques dealer and interior designer, Luciano brought together artefacts from all over the world, many of which feature in the bedrooms.
Kenya, Tanzania, Uganda & Rwanda
Truly Swahili creates trips focused on destinations in East Africa. Their journeys will take travelers from the majestic heights of Kilimanjaro to the lively flamingos of Lake Naivasha, through the rich traditions of the Maasai in the Mara, the Swahili people of East Africa, and all the way to the heart of nature’s spectacle: the great wildebeest migration and the elusive Big Five.
India, Nepal, Sri Lanka, Bhutan and Tibet
THE YATRIK COLLECTION was founded in India in August 1999 by three people from the tourism industry, with a combined experience of more than 30 years.
Yatrik means “traveler,” a word from the world’s oldest language, Sanskrit.
Rooted in the philosophy that an organization’s success depends on the trust clients place in its services and the number of clients who return or refer others, Yatrik.com today stands out for the quality of its products and services.
It offers tourist destinations within India, Nepal, Sri Lanka, Bhutan, and Tibet for both groups and individual travelers.United Arab Emirates, Qatar, Oman, Egypt
Travco Group is a leading organization in the Middle East’s tourism industry, recognized for its integrated model and commitment to excellence. Founded in 1979 by Hamed El Chiaty, the company has established itself as a pioneer in hospitality and destination management, offering comprehensive services across hotels, cruises, transportation, and tailor-made experiences.
As a Destination Management Company (DMC), Travco operates in the United Arab Emirates, Qatar, Oman, combining professionalism, local expertise, and meticulous guest-centered care. Its extensive network of hotels and resorts, fleet of cruises, and specialized team ensure unique travel experiences that reflect the legacy and warmth of true Egyptian hospitality.
Worldwide
More than travels, experiences.
High-end group trips to exotic destinations — that’s Batista Travel. Sailing distant rivers, crossing deserts, chasing the northern lights, traveling aboard luxury trains, exploring the North Pole or the cult excavation sites in Ethiopia. Always with a focus on the history and culture of its destinations, Batista Travel is the best choice for organizing your journey through a vast and rich world of unforgettable experiences.
China, India, Thailand, Japan, Russia, Alaska, Egypt, Scandinavia, Jordan, Kazakhstan, Uzbekistan, Turkey, Kenya, Tanzania, Croatia, Greece, Germany, France, among a longer list of equally appealing destinations. Batista Travel’s motto is #Weknowwhereweregoing, and we can vouch for their enormous knowledge and experience but, above all, for their dedication and commitment to designing each itinerary to keep surprising even the most well-traveled travelers.
#sabemosadondevamos
Kenya, South Africa, Spain, British Virgin Islands, Morocco, and Switzerland
Virgin Limited Edition is a collection of luxury hotels located in some of the most incredible settings in the world. From one of the most exclusive private islands in the world to exciting safaris, each location is designed to be your home away from home. Each has been personally selected by owner Sir Richard Branson, and has its own unique story to tell.
Madre in pictures
